Services
Protect the computer, then the person, then the organization. Each level of managed cybersecurity includes everything in the one before it. Add managed IT and incident response support as your needs grow.
01
Fundamentals
Protects the computer
- Managed antivirus / endpoint protection Security software on every computer that blocks and removes malicious programs, installed and kept up to date for you.
- Automated patching Operating system and application updates installed on a schedule, so known security holes get closed without relying on anyone to click update.
- Backup and recovery Regular, verified copies of your important data, stored apart from your office systems so you can get back to work after a failure, theft, or ransomware.
- Continuous infrastructure monitoring Automated checks on your computers, servers, and network equipment that raise alerts when something fails, runs low, or looks wrong.
02
Advanced Security
Protects the person
Includes everything in Fundamentals, plus
- Endpoint defense (EDR) Protection on each device that detects suspicious behavior, not just known viruses, and can isolate a compromised computer.
- Identity and Microsoft 365 security Protecting the logins and settings behind your Microsoft 365 accounts, because stolen passwords are one of the most common ways in.
- Email security Filtering that catches phishing, malicious attachments, and impersonation before they reach your staff's inboxes.
- Security awareness and phishing simulations Short, regular training and practice phishing emails that teach employees to spot scams and report them.
- Device security (disk encryption and USB control) Encryption so a lost laptop does not expose your data, and controls on USB drives that can carry in malware or carry data out.
- Secure internet / web protection Filtering that blocks dangerous websites and downloads before an employee's browser reaches them.
- Microsoft 365 cloud backup A separate backup of your Microsoft 365 email and files, because keeping data in the cloud is not the same as having a backup.
03
Managed Security
Protects the organization
Includes everything in Advanced Security, plus
- 24/7 managed detection and response (MDR/SOC) A security operations center that watches your environment around the clock, investigates alerts, and helps contain real threats.
- Network security and device discovery Knowing exactly what is connected to your network and protecting the network itself with properly configured controls.
- Vulnerability management and remediation tracking Regularly scanning for known weaknesses, ranking what matters most, and tracking each fix until it is closed.
Advisory services
Guidance to help you manage risk and meet regulatory and insurance requirements.
- Security assessments and risk management A structured review of your systems, practices, and risks, resulting in a clear, prioritized list of what to fix first.
- Compliance and security governance Help meeting the security requirements that apply to your business, and the routines that keep you meeting them.
- Security policies and incident response planning Written security policies and a practical incident response plan, so everyone knows the rules and what to do when something goes wrong.
- Virtual Chief Information Security Officer (vCISO) Part-time senior security leadership: someone to set your security direction and advise your leadership without a full-time executive.
Managed IT & consulting
Proactive support for networks, users, and critical business apps.
- Help desk and remote support A place to get help with everyday computer, account, and software problems, handled remotely whenever possible.
- Firewall configuration and management Setting up and maintaining the device between your network and the internet so it blocks what it should and allows what you need.
- Device lifecycle and vendor management Planning for computers and equipment from purchase through retirement, and handling the vendors that support them.
- IT roadmapping and budgeting A practical plan for your technology over the next one to three years that ties spending to what your business is trying to do.
Incident response
Expert help with security incidents and outages.
- Outage and incident triage Help working out what has gone wrong, how serious it is, and what to do first when systems are down or something looks like an attack.
- Ransomware and malware cleanup Removing malicious software, closing the way it got in, and returning your systems and data to a trusted state.
- Server and network triage Diagnosing and fixing server and network problems that stop your team from working.
- Data recovery assistance Getting back files that were deleted, corrupted, or lost to hardware failure or an attack.
- Post-incident hardening After an incident, fixing the weaknesses that allowed it and strengthening your defenses so it is harder to repeat.
Managed IT and on-site services are centered on Huntsville, North Alabama, and the Tennessee Valley. Cybersecurity services are delivered remotely to businesses throughout the United States. All services come with clear monthly reporting, clear escalation, and a security-first approach.
Not sure what you need?
Start with a free checkup. We'll review your environment and recommend only what makes sense.